Frequently Asked Questions
-
All deposits are non-refundable
-
Reach out to the studio via text at (563) 279-4056 or team@inkedivy.com or to your artist if they have been in contact. Let them know you are unable to make it and what days and times you are available to move your appointment to.
-
Your artist will reach out to you if you are 15 minutes late to your appointment, after 30 minutes with no contact you will be marked as a no-show. If you have been marked as a no-show in our system you will have a $50 fee added to your next appointment. After your second no-show you will be blocked from booking and will no longer be accepted as a client with Inked Ivy Co. All deposits for no-show appointments are nonrefundable no exceptions.
-
All deposits are $35 regardless of the length of your session. $35 will be applied to the corresponding booked session.
-
Food and drinks are strictly prohibited in the tattooing area. You will need to eat and hydrate prior to your appointment.
-
The tattooing area is a sterile space; all animals are strictly prohibited in the studio with the exception of registered and trained service animals.
-
The tattooing area is a sterile space, and one of the processes we use to maintain this is cleaning with very strong chemicals and disinfectants that are not suitable for inhalation or consumption. Due to this nobody under the age of 18 may be in the tattooing area.
-
Not all tattoo spaces are suitable for groups. If you would like to have a group session please reach out to the studio prior to booking your appointment. Due to space constraints, you are welcome to bring 1-2 people with you to your session. If you have more than that they will be asked to wait in the lobby until the end of your session.
-
We are able to accept cash and debit/credit cards. If you would like to tip your artist please do so via their venmo/cashapp or in cash.